Your Guide To The AWAY Spa Edinburgh Experience
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Is AWAY Spa Edinburgh open to non-residents and visitors?
Yes, the AWAY Spa Edinburgh is open to guests of W Edinburgh and non-residents.
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Do I need a reservation for an appointment?
Walk-in appointments at AWAY Spa Edinburgh are welcome; however, guests are encouraged to make arrangements in advance. All reservations must be secured with a credit card. To schedule your appointment(s), please call our spa desk at +44 131 287 1455 or book online here.
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Can I access the facilities if I am not having a treatment?
Yes, the Elements Suite must be booked in advance. It is £60 per person for 60 minutes, please call our spa desk for more information and reservations at +44 131 287 1455.
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How many people can I book the Elements Suite for?
The Elements Suite can be booked for up to a maximum of 4 guests.
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Where is the AWAY Spa located in the hotel?
The AWAY spa is located on the 5th floor of the Ribbon Building at W Edinburgh.
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Where is the FIT Gym located in the hotel?
The FIT Gym is located on the 5th floor of the Quarter House at W Edinburgh.
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What is your age policy?
Here at AWAY Spa Edinburgh we offer body and massage treatments to those aged 18 and above, facial services to those aged 16 above only in the presence of an adult. Access to FIT is prohibited to those under 16 years of age and requires parental supervision for those under 18 years of age.
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Do you have facilities?
Yes we have our private Elements Suite at AWAY Spa Edinburgh, which is £60 for 60 minutes per person. It includes a jacuzzi, sauna, and experience shower. This facility accommodates a maximum of 6 people.
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When you have a treatment, are the facilities included?
No, unfortunately the facilities are not included however you can book the Elements Suite for £60 for 60 minutes per person.
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Do you have changing rooms?
Unfortunately AWAY Spa Edinburgh does not have changing rooms however our individual treatment rooms are designed with bathrooms and showers and are spacious enough for you to take your time to get changed and ready after your treatment.
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Do you have a relaxation area?
Unfortunately AWAY Spa Edinburgh does not have a relaxation area however we do have our spa reception area where you are welcome to arrive 15 minutes prior to your spa treatments and relax.
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How far in advance should I book the Elements Suite?
During non-peak season, we recommend booking the Elements Suite at least 2 weeks prior to your desired date.
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Can I have alcohol in the Elements Suite?
No, unfortunately alcohol is not permitted in the Elements Suite.
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What amenities are provided in the Elements Suite?
The Elements Suite provides a number of amenities including Dyson hairdryers, straighteners, shower caps, combs, hairspray, hair gel, and deodorants.
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Are there both male and female therapists available at AWAY Spa Edinburgh?
Yes, we have both male and female therapists at AWAY Spa Edinburgh. If you have a preference, just let us know when booking and we'll do our best to accommodate your request.
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What is the cancellation policy at AWAY Spa Edinburgh?
All cancelations must be made at least 24 hours before your scheduled appointment. Cancelling or rescheduling within the 24 window may incur a fee. Failing to inform the team and not showing up will usually result in a 100% change of the scheduled service.